Innovation Exchange

#244: Automating Decisions with AI

Model driven rather than rule driven automation for decision making will reshape how AI helps drive decision-making in organisations .

Sep 10 • 

Ved Sen

June 2025

243: The AI Gear Shift

AI's value to speeding up discovery is more than its value in performing tasks and jobs of today.

Jun 16 • 

Ved Sen

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March 2025

#242: TV is Dead, Long Live Television.

A Study of how change happens and how we should react to it - from TV to cars.

Mar 31 • 

Ved Sen

#241: AI & COMPLEX DECISIONS

AI is helping us automate complex decisions - this is why it's different and important. But what exactly makes decisions complex? And what kind of…

Mar 11 • 

Ved Sen

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February 2025

#240: Thinking Systems

Your mental toolbox for framing and solving problems.

Feb 13 • 

Ved Sen

January 2025

#239: Predictions 2025

How will (the rest of) 2025 pan out? Some thoughts... including AI, Drones, Crypto, Robots, China, Ageing, Energy, Brains, Climate Chaos, Fusion, and…

Jan 27 • 

Ved Sen

#238: Sensing Systems, Not Just AI

It's useful to think about entire sensing & nervous systems for your business, not just the central decision making intelligence, while designing for…

Jan 13 • 

Ved Sen

#237: Grading Last Year’s Predictions

Looking Back, looking around.

Jan 6 • 

Ved Sen

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December 2024

#236: Stop Saying 'Never'. Practice Saying 'What If...?'

The rate of change of technology including AI, coupled with other changes and volatility means that we need to break the shackles of our thinking.

Dec 30, 2024 • 

Ved Sen

November 2024

#235: AI Will Transform Contact Centres First

It looks likely that customer service and contact centres will be among the first business functions to be transformed by AI. And not a minute too soon!

Nov 25, 2024 • 

Ved Sen

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October 2024

#233: The Age of the Iceberg Organisation

An increasingly larger part of every business is going to be under the 'technology line', making the organisation look more like an iceberg.

Oct 28, 2024 • 

Ved Sen

#232: Will AI Propel or Disrupt Your Business?

The answer might lie in your ability to build a plan to enable AI at the core of your business, where your differentiation lives.

Oct 15, 2024 • 

Ved Sen

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